Acceptance 0%, employees are mushrooming outside, although it should have been obvious that a person entered. It took up to 10 minutes before I had to call the number indicated on the business card to have someone come to service me from outside.
Damaged doors, torn seat, constant repetition of "very dirty, etc.", disclaimer.
There have been no such problems elsewhere. Takes, fixes, no comments. No clunks. First and last time. I suggest you go around.
If you decide to try it, then I suggest you take a picture of the whole interior/exterior (I trusted you, I made a mistake here, it's my own fault), otherwise you will get the answer that "it has already happened, our employees are trained to immediately report any damage.". Yes, this practice works well.
Well, get ready, if you bring it without cleaning for a long time, you will be reminded more than once.
Addendum after Marius' answer:
It would be very good if there was a FAKE, no nerves and damage. I reviewed the bank statement, the work was paid for on 08/07/2023. Since the car is not mine, I showed the seat to the owner to make sure I didn't miss such a tear, which would be strange, but he confirmed that there was no such tear. I called you right away, then waited 2h+ for you to call me back, while you clarified the situation. I don't remember the exact words, but the main thing is that your employees really did nothing and the tear was when the car was accepted, and that the employees definitely reported any damage. Well, there's a bunch of "atmaz" too.
I thought about coming, but after the call I decided not to bother, it's not a new car, and if you're so sure of your truth, I won't prove anything to you before taking a picture. Well, the owner reassured. I thought about writing a review right away, but I waited, calmed down and thought, well, that's it, everything happens. But just recently I had to get back into the car and noticed a chipped plastic on the door, which really wasn't there. I asked the owner, he said it was after washing. Because of this, and I'm only writing now, because it's obvious that the workers are not warning about all the damage.
There is no point in lying to the owner, neither do I, that's why I'm specifically writing from my main account with my first and last name. I don't know what you expect to solve if you have already been talked to and the answers were typical. In any case, it was cleaned in other centers before, there were no problems, and especially with so many comments about the dirty interior, just because of this service, -1 could be given. You can see respect and consideration when you can't even spell your name correctly. Yes, I am ashamed before the owner for suggesting you, let me be ashamed now for the mistakes you have made.
Black, SKODA OCTAVIA, settlement as I mentioned 08-07. If you want to solve it, you will find it, 21a., I'm not going to bother, call, wait, drive, I'm just leaving a review for the quality of the services I received.